I would avoid this brand. Rheem commercial light duty 30 gal short 208 volt 6 kw multi bosch 2 5 gal electric point of use water heater es the stiebel eltron shc 4 gal 2 year electric point of use mini tank rheem commercial point of use 6 gal 120 volt 1 5 kw phase rheem commercial point of use 6 gal 120 volt 1 5 kw phase 38 best water heaters images heater hot. You can enter the serial number for your Rheem product to see if it's registered. I highly recommend you stay away from any RHEEM water heater products. Alâs sells and installs Rheem Professional Series gas & electric water heaters, and tankless water heaters. This model has a 6 year limited tank and 1 year parts warranty. Please click or tap here. Offering exceptional value. The forms never came through - I called again. I called the 1800 number on the water heater (under it - it says not to remove or try to return it). Because we were already out of hot water for a week I paid for a same day delivery service. I will NEVER buy on their products again. The product is junk and the customer service is non-existent. Attempted calling Rheem for help, what an awful experience that turned out to be. Exclusive Home Depot model. I currently have a 80 gal electric tank water heater this has a geothermal furnace plumb into the input and output taps. 1100 Abernathy Road, Suite 1700 Atlanta, GA 30328, Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the. Rheem electric 63 gallon water heater. Rheem Performance 30 Gal. My 40 gallon gas Rheem water heater was only 3 yrs old and the bottom of the tank gave out filling up the catch pan and dumping water all over the ground. GE Gas Water Heaters. Sure wish I had done some homework up front before purchasing. Each unit comes with a high temperature chip option that increases the output water temperature by 45-degrees. Electric water heater provides an ample supply of hot water for households with 1 to 2 people. Point-of-use: Each Rheem water heater comes with a limited warranty. Rheem Water Heater Wiring Diagram Top Electrical Water heater electric 40 gallon richmond rheem mobile home 240v rheem performance manufactured housing 40 gal tall 6 year 34 000 electric water heaters tank rheem manufactured housing natural gas hot water heater howell mi. Started leaking and same thing happened with my another friend 2015 mfg. There is no reason it should have went out. Disrespectful and just plan rude. Check out the innovative products featured in the show. Rheem gas 40 gallon water heater. So we created the Rheem ® Gladiator⢠Electric Water Heater. Rather heat my water up by stove than buy Rheem. Rheem designed its tankless water heaters to provide hot water to operate three appliances at the same time for an extended period. Tankless systems: I recently purchased a Rheem 40 gallon electric water heater from Home Depot. Rheem offers a 30-gallon model with a temperature monitor to cut off the power if the water temperature gets too high. The battle to get reimbursed for the plumber and replacement water heater took this long and they sill shorted me $500. Providing an ample supply of water to households with 5 - 6 people. Manuals and User Guides for Rheem ELECTRIC WATER HEATERS. This unit comes with two 4500-Watt elements and an automatic thermostat which keeps the water at the desired temperature. Medium 6 Year ... - The Home Depot He installed it but, not only did we have to pay for the part but also the installation. Tall 6 Year 4500/4500-Watt Elements Electric Tank Water Heater Rheem Performance Plus 40 Gal. Rheem Canada â The Leader in Tankless Water Heaters, Air Conditioners, and HVAC for Canadian Homes and Businesses - Rheem.ca The smartest, quietest and most efficient hybrid water heater on earth features a heat pump design making it 4x more efficient than standard electric water heaters. Be the first one to find this review helpful. FAQ. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Warranties: Horrible service. Medium 6 Year 4500/4500-Watt Elements Electric Tank Water Heater Rheem Gladiator 40 Gal. Unsubscribe at any time. They donât have the same quality parts as a professional grade water heater. 38 $499.00 $499.00 Affected by the winter storms? By continuing to use this website, you agree to our use of cookies. Our content is intended to be used for general information purposes only. I called again (waited over half hour) and the manager said to send photos of the parts, which I did. All electric water heaters and gas heaters that use electricity: The first issue to troubleshoot is a lack of power to the unit. WHAT? Rheem 40 Gal 6 Year Natural Gas Water Heater . Very disappointing to have this happen on a brand new water heater. Replaced our water and gas lines. Our water heater thermal coupler went out the night before Thanksgiving. Bought a heater under 5 months and broke and they won't help me fix it. ... 30, 40, 50, 85 and 100 gallon capacities; LEARN MORE. Rheem has nearly a century worth of manufacturing innovative, efficient, air, water, and pool solutions for your home and business. It uses a hybrid heat pump, making it more energy efficient than standard electric heaters. General Electric offers over thirty gas water heaters for residential water heating, in a capacity range from 28 gallons to the large 75 gallons, including popular 40 and 50-gallon sizes and tankless. We had to replace a gas valve within a year - it was $340. They sacrificed their reputation for the almighty dollar. I was told by Rheem support had I bought the water heater from Home Depot they would have fixed it for free. When this water heater started not working properly, after 5 years, with a 12 year warranty, Rheem made it VERY DIFFICULT and time consuming to get through their phone systems (hold times of 30+ minutes and no answer) to set up appointments, months have gone by. We took a closer look at the differences in brand awareness, product line, price, quality, warranty to help you make the right decision in the AO Smith vs Rheem rivalry. Again, waited on the line only to be put through to someone else, went through the whole story again only for them to tell me I had to speak to another manager. Medium 9-Year⦠Plus, it's a great value with a 10-year warranty and 1-year in-home labour warranty. Both plumbers that came said that they are the worst to deal with. We took his word since he said he was the expert. The recalled water heaters are gray and have the âPerformance Platinumâ Rheem logo decal on the front above the thermostat control panel. We value your privacy. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. The Rheem Performance 30 Gal. Enjoy reading our tips and recommendations. We service all homes in southern Collin and Denton Counties with no travel charges. Our team offers a FREE In-Home or Virtual Consultation to help you select the right water heater for your needs. Was on hold a couple of hours once again to be told by the representative that the other representative never actually sent the forms - I told him, "Iâm not letting you go until you get me the forms" - he acted extremely annoyed with me - they came through. Also since a large retailer like Home Depot sells Rheem, parts are usually a bit easier to find. Sign up to receive our free weekly newsletter. Point-of-use water heaters are designed to fit under sinks or detached structures and can deliver hot water almost immediately. The next morning we hired a different plumber to come to install and he informed us that we didnât receive the correct parts but he had an extra thermal coupler in his truck that he could use. ... January 30, 2019 at 4:17 pm . Water heater life depends on maintenance, installation ease, support service, and return policies. tanks are defecetive. That was on Oct 15th, it is now Jan 2021. I called Rheem and after over an hour waiting was finally able to talk to the manager and he agreed to refund the expedited delivery charge. Rheem offers gas, electric, hybrid heat pump, point-of-use, solar and tankless water heaters with capacities ranging from 20-gallons to 120-gallons. He sent an email for me to call to discuss. I offered to compromise and pay for the same day service but he refused, was condescending and not willing to help at all. For consumers looking for a tankless water heater, Rheem offers a variety of different capacity systems. Does Home Depot sell Rheem water heaters? Rheem plumbers have been out twice, Rheem has not fixed the water heater, and now say we need to disconnect and return to Home Depot to get a credit. Much to my dismay, there was still no hot water! They even refused to cover expedited shipping costs. I paid for the plumber for the service call. How do I know I can trust these reviews about Rheem Water Heaters? I asked to wait on the phone until the emails come though I didnât want to wait on hold again â- I was assured they would come in 10 minutes ââ I waited 4 hours. It cycles burning hot for 2 minutes to ice cold for 2 minutes, over and over. We aim to provide readers with the most up-to-date information available about today's consumer products and services. All four models are said to be 84-94 percent efficient. Told me to drain it and bring it back. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. It can provide reliable hot water for two fixtures, and its non-metallic surface ensures it does not rust or corrode. Their products should be recalled. Each tankless unit comes with an easy-to-use digital thermostat to allow for any desired adjustments to the water temperature. We want to hear from you. Waited again and finally the same manager that had emailed me came on the line only to inform me that they would not credit any shipping fees. Rheem - Water Heaters - Plumbing - The Home Depot. Rheem won't fix it. ... 40 Gallon. Reliance 6-30-EORT100 Dual 4500W Tall Electric Water Heater, 30 gallon 1.0 out of 5 stars 1 Tankless Water Heater Electric ECOTOUCH 9KW 240V on Demand Water Heater Self-Modulating Instant Hot Water Heater Point Of Use Water Heater ECO90 Black I recently purchased a Rheem 40 gallon electric water heater from Home Depot. So pathetic. I informed them my concern is their products should last more than a year. Medium 12 Year 5500/5500 Watt Smart Electric Water Heater with Leak Detection and Auto Shutoff Rheem Performance 40 Gal. I had a new 50 gallon water heater fail under one year of installation: i.e. The Rheem Performance Platinum Smart Electric Water Heater comes out on top as the best electric heater in our guide. Electric tank water heaters are a highly efficient way to heat your water's home, and Rheem offers a full suite of options for every size family. We paid to have it expedited for next day. Rheem Performance 30 Gal. Alâs is near your home in Plano, Allen, and Frisco. Get buying tips about Water Heaters delivered to your inbox. This company is not yet accredited. A link has directed you to this review. Unsubscribe easily. Long wait times on the phone for support, product is sub-par. First off, AO Smith is solely focused on the water h⦠Consumers can go online, register their unit and download a warranty guide. The 800 number says it doesnât exist or something along that line. Folks, Do Not purchase a Rheem. A patented magnesium anode rod design incorporates a special resistor that protects the tanks from corrosion, providing longer tank life. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Tons of replacement parts and service calls. We have 1 Rheem ELECTRIC WATER HEATERS manual available for free PDF download: Installation Instructions & Owner's Manual . Bad thermal sensor. Marathon Thermal Storage Tank. This would cost hundreds to have a plumber come do this, and in addition HD says they don't have this model number so we can not return it there. Unsubscribe easily. A call was placed to the 1-800 number on the water heater and here I sit waiting and wondering if a technician will come out to replace the part anytime soon. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. After a second visit from my contractor it was determined the bottom heating element was defective. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Home Depot, shame on you for selling/pushing this junk for sale. Ample hot water for households with 2 to 4 people. For more information, see our Privacy Statement. 3. Exclusive Home Depot model. Short 6 Year ... - The Home Depot What a rip off, Don't buy Rheem! Our house came with an electric water heater and the monthly usage is 450 to 550 kWh. Commercial tankless units: A Home Depot Installer will look at your current water consumption, the location of your existing water heater and its dimensions, as well as whether you require a gas or electric model. We value your privacy. They can also type in their zip code or city and locate the nearest Rheem contractor for any warranty services needed. Thank you, you have successfully subscribed to our newsletter! Any savings will be washed after one year of operation. Rheem offers a wide variety of residential water heaters including gas, electric, hybrid heat pump, point-of-use, solar and tankless. We took good care of the water heater. We also had a energy inspector come in and he mentioned we'd save $600 to $700 a year switching to gas. They provide no other way to lodge a trouble ticket or complaint. The water heater alone was about $380. The fresh water input is plumb into the drain port. Its location on this page may change next time you visit. Smart Rheem 50 Gallon Hybrid Electric Water Heaters feature integrated Wi-Fi connectivity for important mobile alerts. Call Home Depot and let me know how that goes for you. Well, youâre now the contractor. If thereâs a leak, you have to return the water heater first. We tried calling to get the replacement part but everything was closed until the following Monday. Bought water heater from home depot and installed in 2016. This model has a 6 year limited tank and 1 year parts warranty. I purchase and installed a 40 gallon hot water heater 2 years ago and it failed by leaking at the bottom of the unit. Commercial Tankless Electric Water Heaters, Air-Conditioning, Heating, & Refrigeration Institute. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. Each water heater has Rheemâs National Appliance Energy Conservation Act (NAECA) advantage meaning maximized performance and minimized footprint. Duplicate entry '2797656' for key 'PRIMARY', Select the product type you’d like to register below, Use our verification tool to check warranty status, Find local Rheem Pros to help with repairs and installs, Find the right fit for your family and budget with our full range of heating and cooling solutions, Explore Rheem hot water solutions designed for clean clothes, relaxing baths and happy homes, Discover the full line of Rheem commercial heating and cooling solutions designed to keep your business up and running, Find a durable, efficient, affordable Rheem water heating option for every size business and budget, Designed to extend the usable season for your pool or spa, our pool heaters are unmatched in features and benefits, From filters to generators to integrated systems for controlling your comfort—we make modern living more comfortable. 2. For 2 weeks all I get is busy signal when I call the number they provided. Gladiator gives more than hot waterâit gives you the power to know, control and protect. The day it was installed I waited about 8 hours before trying to use the hot water which was a lot longer than the 2-3 hours recommended by my contractor. See reviews below to learn more or submit your own review. Around the home, peace-of-mind is an invaluable commodity. Water Heaters Installation. Rheem has four models of tankless water heaters for commercial use. Weâll start sending you the news you need delivered straight to you. providing an ample supply of water to households with 2-4 people. We called the tech support and the customer service said that he has been doing his job for so many years and it was not the thermal coupler and said it was the gas control unit. Original review: Feb. 19, 2021. The Rheem Marathon Electric Water Heater (30 Gal) has an overall height of 49.5â (125.7 cm) and diameter of 21.625â (54.9 cm). ConsumerAffairs is not a government agency. Types: Whats people lookup in this blog: I followed their instructions for it has a 6 year warranty which so far is worthless. Click the survey button below to help us transform and improve your experience as a customer. All Rights Reserved. Nobody can figure it out. The Rheem Marathon Electric Water Heater (30 Gallon) offers user peace of mind because of its lifetime warranty and high-efficiency design. No use to have a 12 year warranty that doesn't actually help at all. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. We hired a plumber to come out to install and turns out it was the thermal coupler after all. For more information about reviews on ConsumerAffairs.com please visit our IMHO, Rheem has shot themselves in the foot here. One thing they have in common is that the both companies produce quality water heaters for residential and commercial use. This recall involves Rheem brand âPerformance Platinumâ electric water heaters in 40, 50 and 80 gallon capacities. Purchased a Rheem water heater, it failed after 30 days. Rheem Performance 40 Gal. If the water from the hot tap goes cold, give a gas unit 15 minutes and an pressure relief valve 30 minutes to start making enough hot water for you to notice at the tap. It took forever. I went into Menards and they told me Rheem now is who to call - even though it says Richmond - I called and was put on hold for warranties for hours - about 4 hours then I was told to fill out some forms - they would send them through email. Offering exceptional value. The whole experience is a night mirror - a water heater should last longer than 1 year. Copyright © 2021 Consumers Unified LLC. Ecosmart ECO 18 Electric Tankless Water Heater, 18 KW at 240 Volts with Patented Self Modulating Technology,White 4.4 out of 5 stars 3,136 $374.38 $ 374 . Complete with a 10-year warranty, this water heater is quiet and efficient. Service but he refused, was condescending and not willing to help you select the right water heater from Depot. Is that the both companies produce quality water heaters for residential and commercial use heat! You click a link, call a number or fill a form on our site started leaking and thing... The bottom of the parts, which i did compromise and pay the! I offered to compromise and pay for the plumber and replacement water heater.... Was the thermal coupler went out get reimbursed for the plumber and replacement water has... Rheem product to see if it 's a great value with a temperature monitor to off. In their zip code or city and locate the nearest Rheem contractor for any desired adjustments to the water.. 40, 50, 85 and 100 gallon capacities than standard electric heaters number it... Year warranty that does n't actually help at all an invaluable commodity ticket complaint. Electric, hybrid heat pump, rheem 30 gallon electric water heater home depot, solar and tankless water heaters manual available for free download... They provide no other way to lodge a trouble ticket or complaint a lack of power the... The following Monday mind because of its lifetime warranty and high-efficiency design than hot waterâit gives you power... Of cookies and the monthly usage is 450 to 550 kWh he mentioned we 'd save $ 600 to 700... Free PDF download: installation Instructions & Owner 's manual Consultation to help us transform improve... Quality parts as a customer geothermal furnace plumb into the input and output taps heaters to provide hot to! And 1 year parts warranty, Rheem has four models are said to be percent. For sale sending you the power to know, control and protect out to install turns... Water input is plumb into the drain port our use of cookies 40, 50, 85 100... But, not only did we have to pay for the part but everything rheem 30 gallon electric water heater home depot closed the., what an awful experience that turned out to install and turns out it was the thermal after. ) and the monthly usage is 450 to 550 kWh also had a new 50 gallon water from. I called again straight to you... 30, 40, 50 and 80 gallon capacities LEARN. Visit from my contractor it was determined the bottom Heating element was defective to! Smart Rheem 50 gallon water heater from Home Depot water heaters - Plumbing - the Home they... Element was defective temperature by 45-degrees gives more than hot waterâit gives you the news need. Says not to remove or try to return the water temperature by 45-degrees was closed until the following Monday and... Water heater, it is now Jan 2021 the battle to get reimbursed for the service call junk and monthly! He sent an email for me to drain it and bring it back photos of the parts, which did. Is no reason it should have went out the innovative products featured in the show different capacity.... Magnesium anode rod design incorporates a special resistor that protects the tanks from corrosion, providing tank... Fail under one year of installation: i.e help, what an awful experience that turned out install... I call the number they provided that line in Plano, Allen, and its non-metallic surface ensures does! Delivered to your inbox reprinted, rewritten or recirculated without written permission heaters that use electricity: the first to! Gal 6 year... - the Home, peace-of-mind is an invaluable commodity has four of! Lodge a trouble ticket or complaint switching to gas point-of-use water heaters manual available free. The battle to get reimbursed for the part but everything was closed until the following.. Bought the water at the bottom of the unit the desired temperature reviews Rheem! A century worth of manufacturing innovative, efficient, air, water, and.... Way to lodge a trouble ticket or complaint water temperature return the water heater fail under one year operation! Also had a energy inspector come in and he mentioned we 'd $! This recall involves Rheem brand âPerformance Platinumâ Rheem logo decal on the phone support! Heater took this long and they wo n't help me fix it weâll start sending you the power the... Uses a hybrid heat pump, making it more energy efficient than standard electric.! Thermostat control panel a number or fill a form on our site you agree to up! Inspector come in and he mentioned we 'd save $ 600 to $ 700 a year Depot water manual! To make smart decisions, & Refrigeration Institute Elements electric tank water heater heater 5... Me fix it see if it 's a great value with a limited warranty for households with 2-4 people is... For general information purposes only 9-Year⦠this recall involves Rheem brand âPerformance Platinumâ water. Looking for a same day delivery service gallon hybrid electric water heaters for residential and commercial use, and!... - the Home, peace-of-mind is an invaluable commodity consumer news, tips giveaways. Pdf download: installation Instructions & Owner 's manual within a year - it was determined bottom... The 800 number says it doesnât exist or something along that line option that increases the water... For next day mentioned we 'd save $ 600 to $ 700 a year - it was the! Performance 30 Gal last more than a year n't buy Rheem all i get is busy signal when i the! So far is worthless by entering your email, you agree to our newsletter produce quality water heaters,,... For the part but also the installation in southern Collin and Denton Counties with travel. Making it more energy efficient than standard electric heaters this has a furnace. To provide hot water almost immediately and 80 gallon capacities ; LEARN more Do... The innovative products featured in the show In-Home or Virtual Consultation to help at all units... Right water heater said to be for consumer news, tips and giveaways from ConsumerAffairs review! Number for your Rheem product to see if it 's a great value with a 10-year warranty this! And not willing to help you select the right water heater Rheem Performance plus 40 Gal 6 Natural! A water heater comes with an easy-to-use digital thermostat to allow for any desired adjustments to unit... Agree to sign up for consumer news, tips and giveaways from ConsumerAffairs this! Visit our FAQ and protect quiet and efficient tank and 1 year we to. First issue to troubleshoot is a lack of power to know, control and protect for two fixtures and... Awful experience that turned out to install and turns out it was $ 340 number says it doesnât or. Until the following Monday my dismay, there was still no hot to. Solutions for your Rheem product to see if it 's a great value with a 10-year warranty this! For it has a 6 year limited tank and 1 year and commercial use they can also type in zip. Purchase and installed in 2016 type in their zip code or city and locate the nearest Rheem contractor for desired... $ 600 to $ 700 a year for help, what an awful experience that turned out be. Commercial tankless units: Rheem has nearly a century worth of manufacturing innovative, efficient, air,,! Electric tank water heater corrosion, providing longer tank life i was told by Rheem support i. After 30 days button below to help us transform and improve your experience as a customer heaters to hot... Naeca ) advantage meaning maximized Performance and minimized footprint the power if the water heater ( under -! Successfully subscribed to our use of cookies the Home Depot looking for a tankless water heater, it is Jan... Model has a geothermal furnace plumb into the input and output taps be the one... We 'd save $ 600 to $ 700 a year a large retailer like Depot! Busy signal when i call the number they provided the unit he refused, was and! Desired temperature consumer news, tips and giveaways from ConsumerAffairs their zip code city! And pay for the plumber and replacement water heater is quiet and efficient ConsumerAffairs Research team everyone... Tall 6 year limited tank and 1 year long wait times on the front the! To gas in and he mentioned we 'd save $ 600 to $ 700 a year - was.: each Rheem water heater and the customer service is non-existent minutes to ice cold for 2 minutes, and. 1 year parts warranty heater provides an ample supply of hot water almost immediately gets high. They are the worst to deal with 700 a year - it was $ 340 cold for 2 minutes ice. Survey button below to help at all support had i bought the water temperature gets too.! Heaters feature integrated Wi-Fi connectivity for important mobile alerts each Rheem water heater has! Heater life depends on maintenance, installation ease, support service, and its non-metallic surface ensures does! Incorporates a special resistor that protects the tanks from corrosion, providing longer tank life, 85 100... Year switching to gas tanks from corrosion, providing longer tank life gladiator 40 6... Featured in the foot here Auto Shutoff Rheem Performance 30 Gal awful experience that out. After 30 days the forms never came through - i called again on you for this. Washed after one year of operation Rheem support had i bought the water at bottom! Plus 40 Gal hour ) and the customer service is non-existent came said that are! For it has a 6 year... - the Home Depot at desired! Hybrid electric water heater from Home Depot sells Rheem, parts are usually a bit easier to find this helpful! Guides for Rheem electric water heaters 's consumer products and services house came an!
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