It is a priority for CBC to create a website that is accessible to all Canadians including people with visual, hearing, motor and cognitive challenges. Read more about the novel coronavirus in B.C. Share this article: Share Tweet Share Share Share Email Share. With a growing number of British Columbians looking for COVID-19 testing or calling HealthLink BC’s 811 phone line for assessments, the B.C. Here is some guidance on when you should call, and what to do if you can't get through. Health Minister Adrian Dix told reporters during the daily COVID-19 briefing that HealthLink BC staff are dealing with 3,000 to 4,000 calls per day. Data from the BC COVID-19 Dashboard are available for download and mapping, see below (scroll down). Check credible, reputable websites for information on the virus — it could save you a phone call and keep 811 nurses free to take other calls. 's free health helpline has seen a spike in calls since COVID-19 reached the province. ; CALL 811 - If you are experiencing flu-like symptoms and you have recently travelled to any location that has an active travel advisory related to COVID-19, or you … Copyright © 2021 HealthLine. If the medical advice or public health directions that individual Phone number: 811. To encourage thoughtful and respectful conversations, first and last names will appear with each submission to CBC/Radio-Canada's online communities (except in children and youth-oriented communities). He asked callers to be patient, remain calm and stay on the line. The service is receiving a record-breaking amount of calls. COVID-19 Call Centre We are currently not accepting calls/patients. UPDATE, March 16: The province has created a new non-medical information line dedicated to coronavirus which can be reached at 1-888-COVID19. Call 8-1-1 toll-free in B.C., or for the deaf and hard of hearing, call 7-1-1 or for Video Relay Service, call 604-215-5101. BC COVID-19 Self-Assessment Tool Want More Information? By Siphokazi Vuso Dec 22, 2020. By submitting a comment, you accept that CBC has the right to reproduce and publish that comment in whole or in part, in any manner CBC chooses. Instructions regarding COVID-19 (coronavirus) for travellers returning to Canada with no symptoms: self-isolate, monitor your health, if you experience symptoms, preventative measures, and telephone numbers and websites for Public Health Authorities. Use this self-assessment tool to help determine whether you should be tested for COVID-19. British Columbians can call 811 for free from anywhere in the province to speak with a registered nurse about their health, including the novel coronavirus and COVID-19. MAINTAIN GOOD HANDWASHING TECHNIQUES and SOCIAL DISTANCING of up to 2 meters or 6 feet, to prevent the spread of COVID-19. COVID-19 has spread worldwide, including to British Columbia, and has been declared a global pandemic. Featured COVID-19 Jobs. It is published weekly, on Fridays. Anyone who is unsure if they should be tested for COVID-19 should contact their health-care provider or call 811. COVID-19 Self Assessment (Medical, Mental Health, Healthy Eating Information). As always, call 911 in an emergency. If you think you may have symptoms, the BC Centre for Disease Control’s self-assessment tool can help you determine if you need further assessment or testing for COVID-19: https://covid19.thrive.health. Northwest Territories coronavirus disease (COVID-19) Social media. Please enable JavaScript to improve your experience. Facebook @NTHSSA; Phone number: 811. Those who are deaf or hard of hearing can call 711, instead of 811, to reach HealthLink B.C. If an individual who is or was in court starts experiencing any symptoms of COVID-19, they should complete the BC Centre for Disease Control’s self-assessment tool, call 811, and/or contact their primary care provider for personal medical advice and follow any directions provided. READ MORE: Province opening new 811 call centre in response to increase in COVID-19 calls B.C. If you develop COVID-19 symptoms, call your family physician or nurse practitioner. You can find that list here. B.C. Please call 811 or 911 if you need medical assistance. They include cough, sneezing, fever, sore throat and difficulty breathing. The hotline is for anyone who suspects they have the illness, are showing symptoms related to COVID-19 or who require assistance with other health issues. If you have a COVID-19-related story we should pursue that affects British Columbians, please email us at impact@cbc.ca. Audience Relations, CBC P.O. You can also contact your primary care provider or local public health office before trying 811, if you suspect you have the virus and want to ask about testing. On Wednesday, the service received 3,291. The Island Health COVID-19 Testing Call Centre is available for individuals experiencing symptoms of COVID-19. B.C. If it becomes harder to breathe, if you can't drink anything, or — for those who have already been tested for COVID-19 — you begin feeling worse than you did when you got the test, get help at an urgent care clinic or emergency department. Dix, the health minister, said the service usually sees about 1,000 calls per day. You can complete this assessment for yourself or on behalf of someone else, if they are not able. HealthLink BC, your provincial health line, is as close as your phone or the web any time of the day or night, every day of the year. Book a test appointment. Anyone in B.C. That means your health has taken a turn for the worse and you need medical care immediately. : 2,211 people test positive over new year's long weekend Full coverage at CTVNews.ca/Coronavirus They can also call 811 and ask which site is nearest to their current location. Coronavirus (COVID-19) Information Service: 1-833-784-4397 Testing/Assessment BC Ministry of Health also offers the BC COVID-19 Symptom Self-Assessment Tool which will help determine if you may need further assessment or testing for COVID-19. If you have chest pains, difficulty breathing, or severe bleeding, it could be life threatening. We reserve the right to close comments at any time. For those with general questions about COVID-19: On Monday, the province announced the creation of a new non-medical hotline dedicated solely to answering queries about COVID-19. Closed Captioning and Described Video is available for many CBC shows offered on CBC Gem. The situation report provides a more in-depth look at COVID-19 epidemiology, underscoring data and key trends. Northwest Territories. Social media. The B.C. Our Locations. Some people have reached a frustrating, endless busy signal. COVID-19 update: B.C. Here's what to do if you get an endless busy signal. Call ahead. Warning: It seems JavaScript is either disabled or not supported by your browser. Comments on this story are moderated according to our Submission Guidelines. Unable to reach 811? 's free health helpline has seen a spike in calls since COVID-19 reached the province. The minister said officials are also working to add more phone lines to help manage call volume and prevent busy signals. who develops symptoms should first call HealthLink BC, by dialing 811, to talk to a health care worker and determine the most appropriate next steps. 811 - dial 811 for COVID-19 and non-COVID health related information; 211 - seniors looking for support with groceries, medication pick up, other supplies (or volunteers willing to help seniors) can dial 211 or visit www.bc211.ca; COVID-19 Online Links: BC COVID-19 Dashboard: real time updated statistics and information on COVID-19 cases in BC B.C. Newfoundland and Labrador COVID-19 information. Comments are welcome while open. COVID-19 in B.C. Nova Scotia. Testing. The BCCDC advises that if you are sick with COVID-19, you need to stay home. When a person tests positive for COVID-19, they stay home or isolate. on edge over the virus, and many front-line workers are feeling the crunch. British Columbians can call 811 for free from anywhere in the province to speak with a registered nurse about their health, including the novel coronavirus and COVID-19. The 811 number is also in place for medical-related COVID-19 questions. The symptoms of COVID-19 are similar to other respiratory illnesses, including the flu and common cold. If you do not have a family physician or nurse practitioner or are unable to reach them, call 8-1-1. Ministry of Health has reported 619 new cases of novel coronavirus in the province on Wednesday, bringing the total number of cases to 39,337. Contact your local health care provider to get advice, or call HealthLinkBC at 811 to speak to a nurse. Out of Province cell phones will not connect to 811. Others are also calling with really basic COVID-19 questions, like whether they need to continue wearing a mask or what to do if they may have been exposed to the virus. People can call this hotline, which can be reached at 1-888-COVID19 or 1-888-268-4319, between 7:30 a.m. to 8 p.m. every day, for the latest information on travel recommendations, social distancing, and supports and resources available from the provincial and federal governments. The BCCDC also provides guidance on self-isolation. The president of the union suggested the following sites for basic information: Health Canada also has a designated information line for the novel coronavirus: 1-833-784-4397. If necessary, you will be directed to a clinic for testing. To protect yourself while out in public, wash your hands frequently, and maintain a distance of about 2 metres from others. Testing can determine if you have COVID-19. Do not go to a health-care centre unannounced if you suspect you may have COVID-19. The BC Centre for Disease Control is the source of truth for province-wide information, including current COVID-19 case counts. Dix said the number of nurses staffing the line has risen by 10 since the COVID-19 outbreak, making a total of 25. If you have travelled internationally Jack Cewe Construction Ltd. 1850 Hillside Avenue All rights reserved. reports 428 new … You can access non-medical COVID-19 information by calling 1 … BC COVID-19 Self-Assessment Tool If you need help or guidance in another language, please call 8‑1‑1 which provides translation services in 130 languages. The BC Centre on Substance Use is working to respond to these dual public emergencies to help protect our communities at this very critical time. The Ministry of Health, in partnership with Thrive Health, created this self-assessment tool to provide up-to-date guidance and recommendations for testing and follow-up for COVID-19 that follows BCCDC guidance. Instead, call 1-888-709-2929 to reach the HealthLine. In total, 9,982 of the cases are in the Vancouver Coastal Region, 24,942 in Fraser Health, 740 … Please use a landline. Hillside Office. Urgent medical care is different. Centre for Disease Control - Novel Coronavirus, CBC's Journalistic Standards and Practices. You can complete this assessment for yourself or on behalf of someone else, if they are not able. This is an important step to help reduce the spread of the virus. Clinical roles may include positions related to COVID-19 contact tracing, infection control practitioners, HealthLink BC 811, occupational health nurses and physicians, and positions within Lower Mainland Laboratories or the BC Centre for Disease Control.. Non-Clinical roles may include warehouse, supply chain and in-hospital replenishment roles. If you have questions about COVID-19, please visit the following resources: If you have returned from travel outside the province in the past 14 days, you need to self-isolate for 14 days. Non-medical information about COVID-19 is available 7:30 a.m. - 8 p.m., seven days a week at 1-888-COVID19 (1-888-268-4319). Health Minister Adrian Dix has acknowledged how frustrating the busy signal can be, especially for those feeling anxious about their health. If you have COVID-19. Testing is recommended for patients with cold, influenza, or COVID-19-like symptoms, however mild. British Columbia Don't line up for coronavirus testing without calling 811 first, health officials say. Use this self-assessment tool to help determine whether you should be tested for COVID-19. Nurses can help people who may have the virus assess how they are feeling and, if needed, arrange for safe testing. Fill out my online form. Please note that CBC does not endorse the opinions expressed in comments. Carteret County Health Department 3820 Bridges Street, Suite A Morehead City, NC 28557 Phone: 252-728-8550 health care workers being bombarded with questions to 811. 778-600-0240 Mon - Fri 9am - 5pm Testing is not required if you do not have symptoms. HeathLink B.C. Facebook @GovNL; Twitter @GovNL; Instagram @govnlsocial; Phone number: 811 or 1-888-709-2929. By calling ahead, you help the clinic, hospital, lab, urgent care centre or doctor's office prepare for your visit and stop the spread of germs. Use the online Self Assessment for COVID-19 Questions like that can be re-directed to 811, the province’s HealthLink line, or B.C.’s dedicated hotline (1.888.COVID19) which is open from 7:30 a.m. to 8 p.m. daily. CONTACT US. Testing for COVID-19 is recommended for anyone with cold, influenza or COVID-like symptoms, even mild symptoms. This does not apply to NL residents who are rotational workers and have opted for the seven days of self-isolation plus a negative Covid-19 test. 811 HEALTHLINE. has published a list of questions its operators are seeing often, including the answers to those questions. Albertans worried about the coronavirus have overwhelmed Health Link 811. B.C. Pseudonyms will no longer be permitted. Yes. Visit bc.thrive.health to download the COVID-19 BC Support App or conduct a self-assessment. Nurses Union said many questions reaching 811 operators could be answered online. Box 500 Station A Toronto, ON Canada, M5W 1E6. Mohs is certainly not the only one in B.C. Advice: British Columbia moved from Phase 1 to Phase 2 of its restart plan on May 19, which includes: HealthLinkBC Phone Line: 811 Note: The province of BC has created a phone service to provide non-medical information about COVID-19, including the latest … Coronavirus disease (COVID-19) is an illness caused by a coronavirus. The self-assessment tool is also available as part of the COVID-19 BC Support App, which provides regular updates, trusted resources and alerts to your mobile device. If you use “Voice over Internet Protocol (VoIP)” or web-enabled telephone services like Canada VRS, Skype or Google Talk, 811 may not connect. Newfoundland and Labrador. 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