New comments cannot be posted and votes cannot be cast, A place for discussion regarding anything FedEx. Been on hold now for 20+ minutes at 1 800 GO FEDEX. Fedex says my package was delivered but it wasn't! Press question mark to learn the rest of the keyboard shortcuts. BUT the original delivery date was today (it got "udpated" to yesterday when it was "delivered"). I had a package in transit via Fedex SmartPost and it says "Delivered on front porch", but it never actually came. Tracking says DELIVERED and everybody (Ebay) ASSUMES to your mailbox. The package is sitting on my porch. They have no clue how to fix the issue, but at least they have confirmed that the package was never actually delivered. I really hope it's there when I get home from work today. Finally they said they couldn't find it. Thanks for the reply! Sometimes UPS or FEDEX will leave boxes outside the front door. Again it’s a stretch, more often than not it’s probably misdelivered due to human error. I had over 14 customers contact me this week, 4 were from this morning. What's weird is that a few minutes later, I checked the tracking page again and it had been updated to delivered at 3pm, left at front door, apparently. Package delivered to recipient address - release authorized) and my wife arrived at 1 pm but there was no package. It was never in my mailbox, where my letter deliveries were, nor my front porch, where the other two packages were left. I am beyond frustrated with FedEx. So there is no harm in waiting around for a few days, given that you have taken some of the steps … Should you use FedEx SmartPost when shipping ecommerce orders to your customers? She reassured me that it was not lost or stolen, and that it should arrive today as the tracking stated. Postal Service Delivered <<<< what does this mean???? Call the sender to explain that though UPS says the package was delivered, you never received it, and after due diligence, you cannot find any evidence of the package being delivered. I ordered off eBay; nothing expensive. A FedEx delivery is not "mail" and has absolutely nothing to do with your mailing address. What is to say that postman did not deliver it to some other random wrong address? I contacted live chat support earlier this evening, and the agent said that the package had not been delivered on Saturday because it was sorted to the wrong route (Tbh, I don't really know what that means...). and this "Package delivered by U.S. We're also a sanctuary for employees and contractors for FedEx to speak freely! Memphis, TN 857,948 followers. I use a 3rd party shipping program to ship via USPS. I ordered MW3 last week and i've been tracking it. October 27, 2020 Leave a comment. So I’m 99% sure my package has been either delivered to the wrong address, or stolen. There are at times Courier Company often delivers at the wrong address. MegaBabe717. Come Monday, no further updates, no delivery. The statement “CS is always approachable” is an outright lie. Thread starter sublimeaudio; Start date Oct 8, 2015; 1; 2; Next . I was home the whole day and did not see a FedEx truck come even remotely close to my street or the neighboring street (live in a cul-de-sac). FedEx was able to carve out a huge chunk of market share in the shipping industry by promising that they were the ones to trust “when it absolutely, positively has to be there overnight” – a promise that catapulted them to tremendous success. Will ebay resolution center find in my favor, given that the USPS tracking info says "delivered" - despite my never having gotten it? Wait a day. Fedex says delivered but no package. The status says delivered but the package didn't arrive ... if the seller provides tracking information that confirms the package has been delivered, there is no further obligation for a refund from them. 25,595 885. No package at front door either. EDIT: It's FedEx Home Delivery. Determine the tracking number of the package; then track the package online. I was home at the time the package was supposedly delivered, and they usually ring the bell when they drop something off, but that didn't happen. I spent more the 45 minutes trying to get to a real person to no avail. - Should I use it to ship packages to my ecommerce customers?. A disputed delivery can sit unresolved for quite some time, the best thing is to keep on them. The funny thing is that I’m at work and my wife is home. Tracking says delivered but package is nowhere in sight? I find 99.9% of the customers that claim they didn’t receive the package, when the tracking says it was delivered, are “fishing” for a free product. Come Monday, no further updates, no delivery.
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